Immigrants all over the country are being targeted for phone scams. Don’t be
one of the victims!
Scammers pretend to be a government official and call immigrants saying
there is a problem with their immigration record. Sometimes they know personal
information about the immigrant. They ask for personal and sensitive details,
and demand immediate payment to fix the problem. They get angry and threaten
people with deportation if payment is not made immediately with electronic
money transfers.
Sometimes, scammers use special software to make it look like our 800 number
is calling. Other times they leave a message to call a number that sounds
exactly like our 800 number.
Remember, USCIS officials rarely call customers on the phone, and WE WILL
NEVER ASK FOR PAYMENT OVER THE PHONE. If we need payment, we will send a letter
on official stationery requesting payment.
If you receive a call like this, hang up and report it to the Federal Trade
Commission at www.ftccomplaintassistant.gov.
Visit www.uscis.gov/avoidscams
for information on where to report scams in your state. If you have a question
about your immigration record, please call customer service at 800-375-5283, or
make an InfoPass appointment at http://infopass.uscis.gov.
